Wednesday, January 25, 2012

The Satisfied Customer

What a wonderful Wednesday, this is the first one in a long time that I did not have to attend a hellacious staff meeting at the crack of dawn! The realization that I do not have to suffer enormous amounts of stress at the hands of my boss every Wednesday is still taking some time to sink in. I had so much trouble sleeping last night, when I realized something - I haven't gotten a good night sleep on Tuesday in almost a year! The constant dread of the next morning would only cause a snowball effect of negative thoughts, rendering my mind completely unable to rest. Last night I experienced the residual effects of this, but am confident that things will get better as more time goes on.

This morning I had a fantastic experience at the Acura dealership! Well my precious car was due for an oil change and tire rotation (albeit an overpriced tire rotation), but to my surprise the man asked me if there was anything else that needed fixing - did I have any wheel scratches, paint chips, windshield cracks? Unfortunately I had to answer yes to all of these - BUT they are going to be able to repair my scraped wheel without replacing it! Oh the miracles of science - And they are going to handle the rest for free! Over joyed at this news, it didn't stop there, they gave me a quite luxurious loaner vehicle and now I don't have to wait around the dealership! Happy day! More often than not I leave most stores feeling underserved or irate at the bad service, but today I am gleeful about my experience! And my car will once again have a beautiful unspoiled wheel!

Now if only we could get an offer on our condo - then life would really be great :) I am continuing to think positive thoughts though, we had a showing yesterday, which is of course a good thing :)

For the rest of my week off I am going to be relaxing and getting things done before starting my new job next week, but this mornings events have put me in a great mood - THANK YOU ACRUA!

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